{"id":1867,"date":"2021-02-09T11:33:21","date_gmt":"2021-02-09T11:33:21","guid":{"rendered":"https:\/\/www.massagehouse.co.uk\/?page_id=1867"},"modified":"2023-11-12T14:24:54","modified_gmt":"2023-11-12T14:24:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.massagehouse.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n

PRIVACY AND COOKIES POLICY<\/strong><\/p>\r\n\r\n\r\n\r\n

Version number: v1.00<\/strong><\/p>\r\n\r\n\r\n\r\n

Effective date: 15<\/strong>th<\/sup><\/strong> March 2021<\/strong><\/p>\r\n\r\n\r\n\r\n

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  1. Who are we?<\/strong>\r\n
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    1. We are Massage House. For privacy queries, you can contact us at info@massagehouse.co.uk. Other contact details are on our website.\u00a0<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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      1. What\u2019s the point of this policy?<\/strong>\r\n
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        1. It tells you what to expect when we collect your personal information via our website or otherwise. Please only use our service if you are completely happy with this policy.\u00a0<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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          1. Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.\u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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            1. Might the policy change?<\/strong>\r\n
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              1. Yes.Please check it whenever you visit our website. We will assume you agree to the new version of the policy if you use the site after its effective date. We may also notify you of any changes by email or in-service message.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                1. What do we collect?\u00a0<\/strong>\r\n
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                  1. Information which you upload to our service or otherwise give us such as:<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                    1. your name and contact details;<\/li>\r\n
                    2. details about your transactions on our service;<\/li>\r\n
                    3. information included in your listing (if you are a provider), in your reviews or which you otherwise display on our service or which you include in messages sent via our service and\/or communications with us; and<\/li>\r\n
                    4. contact or other information which you give or allow us to use for newsletters or other marketing.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                      1. Automated information about your use of our service such as: the internet protocol (IP) address used to connect your device to the internet, connection information such as browser type and version, information about your device including device-type and device identifier, operating system and platform, mobile network data, a unique reference number linked to the data you enter on our system, login details, the site from which you arrived at our service, details of your activity with date \/ time stamps including pages you visited and your searches \/ transactions. \u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                        1. The following information about you may be provided to us by other people:<\/li>\r\n
                        2. Limited billing information sent to us by our payment provider for verification purposes e.g., your name, email address and billing address.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                          1. What\u2019s our reason \/ legal basis for collecting the information?<\/strong>\r\n
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                            1. Because it\u2019s necessary to take steps at your request to enter into a contract with you and\/or to perform such a contract, e.g., send service messages, process payments and fulfil orders. This applies to initial enquiries and to contact and transaction details as well as to listings, reviews or other information which you display on, or send via, our service.\u00a0<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                              1. Because it\u2019s in our \u201clegitimate interests\u201d, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                1. Because you\u2019ve specifically agreed on our service (e.g, by ticking a consent box). This applies to contact or other information which you give or allow us to use for newsletters or other marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address. \u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                  1. How long do we keep personal information?\u00a0<\/strong>\r\n
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                                    1. Until our contract with you has ended. See our terms and conditions<\/a> for more details.\u00a0<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                      1. We may hold on to some of your information for longer (typically up to six years) if reasonably needed for legal, regulatory or tax reasons, deal with disputes, prevent fraud or abuse and\/or enforce our terms and conditions.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                        1. We will keep your information which we use only for newsletters or other marketing until you tell us to stop sending you such messages. \u00a0 \u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                          1. To whom do we send or make available your personal information?\u00a0<\/strong>\r\n
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                                            1. To other people who supply us with a service, e.g.website hosts, payment providers, customer service providers, and businesses which help us send communications or monitor our website and which provide us with e-commerce, online advertising, analytics and other IT services.\u00a0<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                              1. To other users of our service, if you display personal information in a listing, review or other public action on our service.\u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                1. To regulators, the police and other law enforcement authorities to help deal with fraud and abuse and\/or comply with legal requirements.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                  1. To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                    1. To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                      1. Do we send your information outside the UK?<\/strong>\r\n
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                                                        1. Your personal information which we collect is stored within the UK and is not transferred to any third countries except as follows.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                          1. Your personal information (e.g., IP address, browsing information, email address) may be transferred to the US by the following companies: Google \/ Facebook (analytics \/ advertising) and the social media companies listed under \u201ccookies\u201d below. Transfer is generally on the basis of contracts with special standard contractual clauses designed to provide adequate safeguards for your personal information.\u00a0<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                            1. What rights do you have?\u00a0<\/strong>\r\n
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                                                              1. If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict its use in certain circumstances or to \u201cdata portability\u201d or to withdraw any consent you\u2019ve given (e.g. marketing).<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                1. You may also have the right to object to use of your personal information in certain circumstances.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                  1. If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner\u2019s Office (ICO).<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                    1. For more information about your rights, visit the ICO\u2019s website: www.ico.org.uk<\/a>.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                      1. What about cookies?<\/strong>\r\n
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                                                                        1. We and\/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser.\u00a0 Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary \u201csession\u201d cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit: www.allaboutcookies.org<\/a>. Our site\u2019s functionality will be limited if you configure your browser to reject cookies.<\/li>\r\n<\/ol>\r\n<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                          1. We ourselves may place the following types of cookies:<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                            Type of cookies<\/strong><\/td>\r\nPurpose<\/strong><\/td>\r\n<\/tr>\r\n
                                                                            Logged-in status<\/td>\r\nAssess whether you are logged in to our site<\/td>\r\n<\/tr>\r\n
                                                                            \u201cRemember me\u201d<\/td>\r\nRemember you and speed up your login when you return to our site<\/td>\r\n<\/tr>\r\n
                                                                            Authentication<\/td>\r\nIdentify and authenticate you to help you move easily through the site\u00a0<\/td>\r\n<\/tr>\r\n
                                                                            Preferences<\/td>\r\nStore information about the preferences you\u2019ve selected (eg favourites, currency, wishlists) and personalise the site<\/td>\r\n<\/tr>\r\n
                                                                            Shopping cart<\/td>\r\nRemember contents of your cart and related preferences<\/td>\r\n<\/tr>\r\n
                                                                            Affiliate<\/td>\r\nTrack whether you have visited us from websites affiliated with us so we can pay affiliates and assess the effectiveness of the affiliate links<\/td>\r\n<\/tr>\r\n
                                                                            Security<\/td>\r\nProvide security-related features to protect our site, for example to help stop fraudulent logins<\/td>\r\n<\/tr>\r\n
                                                                            Cookie notice<\/td>\r\nStore your response to our cookie notice<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<\/figure>\r\n\r\n\r\n\r\n
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                                                                            1. Companies which provide us with a service also place cookies. Some of these cookies (e.g. from Google) may involve certain information, such as your IP address and web address of the page you\u2019re visiting, being sent to the company concerned. Below is a summary of the kinds of cookies used together with details about who places them and where you can go to get more information and to opt out (where possible):<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n
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                                                                              1. Analytics cookies:<\/em> <\/strong>These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. These cookies are provided by:<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n